Terms Of Use

NanoTasker®'s Terms of Service

 

Welcome to NanoTasker.com. NanoTasker.com is a marketplace platform for services performed by its users.

The following terms and conditions (these "Terms of Service"), govern your access to and use of the NanoTasker website, including any content, functionality and services offered on or through www.NanoTasker.com (the "Site"), by NanoTasker International Ltd. or NanoTasker Limited. (Lemesou 11, 2112 Nicosia, Cyprus), as applicable.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the NanoTasker services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request.

Key Terms

Jobs® are services offered on NanoTasker.

Sellers are users who offer and perform services through Jobs on NanoTasker.

Buyers are users who purchase services on NanoTasker.

Job Page is where the seller can describe their Job and the Job’s terms, and the buyer can purchase the Job and create an order.

Job Multiples are additional quantities of unique orders from the seller’s Job.​

Job Packages allow sellers to offer services in different formats and prices. Packages can include upgrades, which lets sellers price their service for a basic price of over $5.​

Orders are the formal agreement between a buyer and seller after a purchase was made from the seller’s Job Page.

Order Page is where buyers and sellers communicate with each other in connection with an ordered Job.

Disputes are disagreements experienced during an order between a buyer and seller on NanoTasker.

Revenue is the money sellers earn from completed orders.

Sales Balance is cleared revenue from completed orders for sellers to withdraw or use to purchase Jobs.

Shopping Balance is shopping credit collected from cancelled orders or NanoTasker promotions to be used for purchasing Jobs.

Overview (Main terms, in a nutshell)

  • Only registered users may buy and sell on NanoTasker. Registration is free.

  • Jobs® on NanoTasker may be offered at a base starting price of $5. Some Jobs are offered at a base price of more than $5 as determined by the seller.

  • Buyers pay NanoTasker in advance to create an order.

  • Orders are purchased through the Order button found on a seller’s Job page or through a Custom Offer.

  • For fees and payments please read the purchasing section.

  • Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect sellers’ reputation and status.

  • Sellers gain account statuses (Levels) based on their performance and reputation. Advanced levels provide their owners with benefits, including offering services for higher prices through Job Extras, or selling their Job in multiples.

  • Users may not offer or accept payments using any method other than placing an order through NanoTasker.com.

  • Buyers are granted all rights for the delivered work, unless otherwise specified by the seller on their Job page. Note: some Jobs charge additional payments (through Job Extras) for Commercial Use License. See our “Ownership” and “Commercial Use License” sections below for more information.

  • NanoTasker retains the right to use all published delivered works for NanoTasker marketing and promotion purposes.

  • We care about your privacy. You can read our Privacy Policy. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.

SELLERS

Basics

  • Sellers create Jobs® on NanoTasker to allow buyers to purchase their services.

  • Sellers may also offer Custom Offers to buyers in addition to their Jobs.

  • Each order you sell and successfully complete, accredits your account with a net revenue of 80% of the purchase amount.

  • NanoTasker accredits sellers once an order is completed. See our "Orders" section below for a definition of a completed order.

  • If an order is cancelled (for any reason), the funds paid will be refunded to the buyer’s Shopping Balance.

  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete. Top Rated Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.

  • Sellers may not promote their Jobs or any NanoTasker content via the AdWords platform.

  • Sellers may withdraw their revenues using one of NanoTasker’s withdrawal options.

  • The seller's rating is calculated based on the order reviews posted by buyers. High ratings allow sellers to obtain advanced seller levels (see Levels below).

  • For security concerns, NanoTasker may temporarily disable a seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by buyers, or associating multiple NanoTasker accounts to a single withdrawal provider.

Jobs

  • Sellers are allowed to post a select amount of active Jobs based on their Level status.

    • 7 Jobs for sellers without a Level status.

    • 15 Jobs for Level 1 sellers.

    • 20 Jobs for Level 2 sellers.

    • 30 Jobs for Top Rated sellers.

  • Jobs created on NanoTasker are User Generated Content.

  • Jobs may be removed by NanoTasker for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:

    • Illegal or Fraudulent services

    • Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property Claims Policy found

    • Adult oriented services, Pornographic, Inappropriate/Obscene

    • Intentional copies of Jobs

    • Spam, Nonsense, or Violent Jobs

    • Jobs misleading to buyers

    • Reselling of regulated goods

    • Services that extend beyond 30 days of service duration

  • Jobs that are removed for violations mentioned above, may result in the suspension of the seller’s account.

  • Jobs that are removed for violations are not eligible to be restored or edited.

  • Jobs may be removed from our Search feature due to poor performance and/or user misconduct.

  • Jobs may include pre-approved website URLs contained within the Job description and requirements box. Jobs containing websites promoting content, which violates NanoTasker’s Terms of Service, will be removed.

  • Jobs are required to have an appropriate Job image related to the service offered. An option to upload two additional Job images are available to all sellers.

  • Jobs may contain an approved Job Video uploaded through the Job management tools available on NanoTasker.

  • Statements on the Job Page that undermine or circumvent these Terms of Service is prohibited.

  • Eligible Jobs and sellers may price their Jobs at a base price beyond $5. Base prices on Jobs can be set to $5, $25, $50, and $100.

  • Eligible Jobs in select Categories may set up Job Packages to offer their services in structured formats with multiple price points for the selected Job.

Levels

NanoTasker is all about helping sellers leverage their skills. We seek to empower top performing sellers with helpful tools to grow their business. Sellers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, NanoTasker may reward them with new statuses, special opportunities, benefits, and tools that come with it.

  • NanoTasker sellers can gain account Levels based on their activity, performance and reputation. The advancement criteria can be found.

  • Advancement in Levels are updated periodically by an automated system.

  • The current Levels a seller can achieve are, Level 1, 2, and Top Rated.

  • Sellers who cannot maintain their high quality service, experience a severe drop in ratings, or stop delivering on time risk losing their seller status and the benefits that come with it. For example, late deliveries, warnings to the seller’s account and cancellations can cause a seller to move to a different Level.

  • Advanced levels provide their owners with additional benefits, including offering Jobs for higher prices through Job Extras, or selling their Job in multiples.

Top Rated Sellers

  • Top Rated Sellers are chosen manually by NanoTasker editors through an ongoing review process based on seniority, volume of sales, extremely high ratings, exceptional customer care, high order completion rate and community leadership. Top Rated Sellers gain access to more extensive features than previous levels, including exclusive access to beta features and VIP support.

  • Top Rated eligibility is constantly evaluated by NanoTasker to ensure that the quality standards and expectations of the Top Rated selection is kept. Top Rated Sellers who cannot maintain their high quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service risk losing their Top Rated status and the benefits that come with it.

Seller Features

NanoTasker sellers have access to several exclusive features that help customize the way their services can be offered.

NanoTasker Anywhere

  • NanoTasker Anywhere is a feature that allows sellers to send Custom Offers outside of NanoTasker.

  • Services offered through NanoTasker Anywhere must comply with our Terms of Service.

  • Users accessing and purchasing from a NanoTasker Anywhere offer that are not already members of NanoTasker, will be required to register with NanoTasker to create an order.

  • Sellers are required to deliver proof of completion of services in the order page. Please see our Orders section for further details.

  • Communication for handling orders should be performed on NanoTasker, through the order page. Users who engage and communicate off of NanoTasker will not be protected by our Terms of Service.

Stock Images

  • Eligible Jobs have the option to use Stock Images.

  • “Stock Images” is a Job Extra that allows sellers to choose from an exclusive catalog of images as part of the final delivery of work.

  • Sellers earn 25% of revenue from the Stock Images Extra, for completed orders only.

  • Important: Each selected Stock Image is authorized for a one time use. The selected image is integrated with the delivered work only and not as a stand-alone or for recurring use. Sellers are unauthorized to share the original image file with the Buyer or any third party.

  • Important: If you cancel an order that includes a Stock Image, the usage of that Stock Image will be cancelled as well and you will no longer be able to use the Stock Image Extra on the same order.

  • All Stock Images are licensed by GettyImages®, who has full ownership and copyrights to the Stock Images provided on NanoTasker and shall be responsible for all Stock Images and their quality.

  • When using Stock Images, you represent and warrant the following:

    • You may not sell, modify, re-use, re-sell, distribute, display, reproduce or make any other use of the Stock Images.

    • Stock Image(s) may not be used:

      • on a stand-alone basis with no other content;

      • for pornographic, defamatory or other unlawful purposes;

      • as templates used to create multiples copies of the same Job;

      • for the purpose of enabling file-sharing of the image file; or

      • in logos, trademarks, services marks or any other branding or identifiers.

    • If Stock Images featuring individuals is used in connection with a sensitive, unflattering or controversial subject, you must include a statement that the image is used for illustrative purposes only and the individual is a model.

    • You may not activate the “right-click” function in Stock Images, remove any metadata in Stock Images, or reverse engineer, decompile, or disassemble the Stock Image(s) to enable the download or use Stock Images on a stand-alone basis.

    • No ownership or copyrights to Stock Images are granted to you.

  • Users can contact NanoTasker's customer support department for assistance here.

Printing Services

  • Some of the services on NanoTasker can be printed and physically delivered (Business Cards, Canvas/Poster Prints, T-Shirts, Flyers, Stationery, etc.).

  • Important: Buyers who use the Printing Services that require physical delivery, will be asked to provide a shipping address.

  • Printing Services are powered by VistaPrint and subject to VistaPrint terms of use, who shall be responsible for packing shipping, tracking, quality, and condition of items or their delivery. NanoTasker does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping. Users can contact NanoTasker's customer support department for assistance.